Risk Management and Legal Compliance
Risk management and legal compliance are keys to responsible government. As an example of our commitment to legal and ethical compliance, not only in the development of our activity but in the promotion of this among our stakeholders, especially our supplier companies, ITELAZPI has implemented a criminal risk management system that has been certified with the UNE 19601: 2017.
UNE19601 certificate
Legal compliance policy
Code of Ethics
We strive to be an efficient company, a leading company that provides value to society; a company that is transparent. These objectives are set out in our Code of Good Governance and our Code of Ethics, adopted by the Board of Directors, which feature guidelines for both individual and collective conduct and ensure that the principle of transparency be an established facet of all company activity.
Code of ethics
Complaint Channel
Below is the confidential channel implemented by Itelazpi so that any person can communicate, in good faith, complaints, or make inquiries about possible breaches and irregularities of current legislation or the internal regulations of its Criminal Risk Management System. In the following links you can inform yourself in more detail about the Rights and Duties of the Reporting Personnel, as well as the issues related to the Processing of Personal Data associated with the process.
Click on the following link to start processing the complaint