{"id":279,"date":"2021-04-18T10:44:16","date_gmt":"2021-04-18T10:44:16","guid":{"rendered":"https:\/\/web.itelazpi.eus:4434\/?page_id=279"},"modified":"2025-11-07T13:10:20","modified_gmt":"2025-11-07T12:10:20","slug":"politica-de-calidad","status":"publish","type":"page","link":"https:\/\/www.itelazpi.eus\/es\/conocenos\/rsc-sostenibilidad\/politica-de-calidad\/","title":{"rendered":"Calidad y Excelencia"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=\u00bbdestacadocontenido\u00bb][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\">La calidad en Itelazpi se concreta en tres grandes objetivos: calidad en la gesti\u00f3n; calidad en los servicios prestados y satisfacci\u00f3n de nuestros grupos de inter\u00e9s, especialmente los clientes y la sociedad.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row\u00bb gap=\u00bb35&#8243; equal_height=\u00bbyes\u00bb css=\u00bb.vc_custom_1621152508730{margin-top: 75px !important;background-image: url(https:\/\/www.itelazpi.eus\/wp-content\/uploads\/2021\/05\/i-verdes.png?id=1416) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;border-radius: 35px !important;}\u00bb][vc_column width=\u00bb1\/3&#8243; css=\u00bb.vc_custom_1621079798539{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;background-color: rgba(255,255,255,0.75) !important;*background-color: rgb(255,255,255) !important;border-left-color: #93a09d !important;border-left-style: solid !important;border-right-color: #93a09d !important;border-right-style: solid !important;border-top-color: #93a09d !important;border-top-style: solid !important;border-bottom-color: #93a09d !important;border-bottom-style: solid !important;border-radius: 35px !important;}\u00bb][vc_icon icon_fontawesome=\u00bbfas fa-poll-h\u00bb color=\u00bbcustom\u00bb size=\u00bbxl\u00bb align=\u00bbcenter\u00bb css_animation=\u00bbflipInX\u00bb custom_color=\u00bb#96d525&#8243; link=\u00bbtarget:_blank\u00bb el_class=\u00bbicono28&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Pol\u00edtica de Calidad<\/h2>\n<p style=\"text-align: left;\">El consejo de administraci\u00f3n y el equipo directivo tienen la excelencia como un valor fundamental. Esto queda materializado mediante nuestra Pol\u00edtica de Calidad que recoge los principios que conducen las actuaciones de Itelazpi en materia de gesti\u00f3n.<\/p>\n<p style=\"text-align: center;\">\u00a0<a class=\"btn-itelazpi\" href=\"https:\/\/www.itelazpi.eus\/wp-content\/uploads\/2023\/10\/KalitatePolitika_PoliticaCalidad_cas_2023.pdf\" target=\"_blank\" rel=\"noopener\"><i class=\"fa fa-external-link\"><\/i> Ver pol\u00edtica<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/3&#8243; css=\u00bb.vc_custom_1621155562984{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;border-left-color: #93a09d !important;border-left-style: solid !important;border-right-color: #93a09d !important;border-right-style: solid !important;border-top-color: #93a09d !important;border-top-style: solid !important;border-bottom-color: #93a09d !important;border-bottom-style: solid !important;border-radius: 35px !important;}\u00bb][vc_icon icon_fontawesome=\u00bbfas fa-award\u00bb color=\u00bbcustom\u00bb size=\u00bbxl\u00bb align=\u00bbcenter\u00bb css_animation=\u00bbflipInX\u00bb custom_color=\u00bb#96d525&#8243; link=\u00bbtarget:_blank\u00bb el_class=\u00bbicono28&#8243;][vc_column_text css=\u00bb\u00bb]<\/p>\n<h2 style=\"text-align: center;\">Reconocimientos<\/h2>\n<p style=\"text-align: left;\">El desarrollo de los procesos de Itelazpi queda articulado mediante un Sistema de Gesti\u00f3n que ha sido certificado en la norma <b>ISO 9001:2019<\/b>.<\/p>\n<p style=\"text-align: center;\"><a class=\"btn-itelazpi\" href=\"https:\/\/www.itelazpi.eus\/wp-content\/uploads\/2025\/11\/25403857-BUP-ITELAZPI_S.A.-es.pdf\" target=\"_blank\" rel=\"noopener\"><i class=\"fa fa-external-link\"><\/i> Ver certificado<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/3&#8243; css=\u00bb.vc_custom_1621079731840{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;background-color: rgba(255,255,255,0.5) !important;*background-color: rgb(255,255,255) !important;border-left-color: #93a09d !important;border-left-style: solid !important;border-right-color: #93a09d !important;border-right-style: solid !important;border-top-color: #93a09d !important;border-top-style: solid !important;border-bottom-color: #93a09d !important;border-bottom-style: solid !important;border-radius: 35px !important;}\u00bb][vc_icon icon_fontawesome=\u00bbfas fa-handshake\u00bb color=\u00bbcustom\u00bb size=\u00bbxl\u00bb align=\u00bbcenter\u00bb css_animation=\u00bbflipInX\u00bb custom_color=\u00bb#96d525&#8243; link=\u00bbtarget:_blank\u00bb el_class=\u00bbicono28&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Alianzas<\/h2>\n<p>Participamos en <b>QEPEA<\/b> y somos entidad colaboradora de EUSKALIT, compartiendo tres principios fundamentales: gobernanza \u00e9tica y eficiente, transparencia en la actuaci\u00f3n e informaci\u00f3n, e innovaci\u00f3n para la b\u00fasqueda permanente de la mejora.[\/vc_column_text][vc_single_image image=\u00bb3160&#8243; img_size=\u00bbmedium\u00bb alignment=\u00bbcenter\u00bb][vc_single_image image=\u00bb3695&#8243; img_size=\u00bbmedium\u00bb alignment=\u00bbcenter\u00bb][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=\u00bbdestacadocontenido\u00bb][vc_column][vc_column_text] La calidad en Itelazpi se concreta en tres grandes objetivos: calidad en la gesti\u00f3n; calidad en los servicios prestados y satisfacci\u00f3n de nuestros grupos<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":57,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-279","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/pages\/279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/comments?post=279"}],"version-history":[{"count":3,"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/pages\/279\/revisions"}],"predecessor-version":[{"id":32279,"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/pages\/279\/revisions\/32279"}],"up":[{"embeddable":true,"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/pages\/57"}],"wp:attachment":[{"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/media?parent=279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/categories?post=279"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.itelazpi.eus\/es\/wp-json\/wp\/v2\/tags?post=279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}